As a lifelong resident of Somerset, I have proudly served the local health and social care industry for 34 years, starting as a care worker and working my way up to Senior Lead Care Supervisor. My roots in this community run deep, and my dedication to providing quality care reflects my commitment to those I call neighbors. I hold NVQ Levels 2 and 3, as well as certifications in Medication Management, End-of-Life Care, Team Leading, Mental Health, and Diabetes care. Over the past 9 years, I have focused on home care, where my passion lies in helping individuals remain comfortable and relaxed in the familiar surroundings of their own homes.

Nobel Baxter, Director of Promised Care Agency, BSc Public Health, MBA, RGN, Level 7 L&Mgt in H&SC
Nobel Baxter, who attended the University of Massachusetts, holds an MBA, a Bachelor's in Public Health, and a Level 7 qualification in Leadership and Management in Health and Social Care. As a registered nurse (RGN) licensed in both the UK and USA, he skillfully blends his clinical expertise with robust health care management practices. Nobel’s extensive hands-on experience ensures that our home care services at Promised Care Agency are delivered with unparalleled professionalism, compassion, and tailored to meet the unique needs of each client.

Nolly Niwanze brings a wealth of expertise to our home health care team as a Field Care Supervisor. With extensive experience working alongside NHS community nurses as a Health Care Assistant, she specializes in caring for patients with complex needs, including those with tracheostomies, NG tubes, colostomy bags, and motor neuron diseases. Nolly is highly skilled in safeguarding and proficient in manual handling transfers using advanced equipment. She holds key certifications such as QCF level-3 and excels in effective communication, making her not only a reliable caregiver but also a strong team player. Nolly's dedication ensures our clients receive the highest standard of care.

Hackenburg plays a crucial role in our home health care team, bringing a unique combination of administrative expertise and hands-on care experience. As a skilled residential carer with experience working in mental health facilities as a support worker, he offers invaluable insight into patient care. Hackenburg also holds a Bachelor's in Computer Science and an MBA, leveraging his IT and business knowledge to streamline operations and ensure our services run smoothly. His diverse skill set makes him a key asset to both our clients and our team, helping us deliver efficient, high-quality care tailored to individual needs.