About us - Promised Care Ltd

We do whatever it takes to bring you peace

Changing home care for the better.

About Promised-care

Promised Care Ltd provides exceptional care at affordable rates. Our Mission is to make a positive difference in the wellbeing of the clients we provide care services to and reduce the stress level on main carers or loved ones who may live far away from the client. We are registered with the Care Quality Commission (CQC), a regulatory body that inspects the quality of Care Services across the UK and we are a member of the UK Home Care Association. We provide exceptional, personalized care that enables individuals to live comfortably and independently in their own homes. Recognizing that each person has distinct needs, preferences, and daily routines, we customize our services to honour and support their individual circumstances.

Our Mision

Ongoing investment in staff training equals, good quality staff and retention.

Transparency, maintaining professional conduct, take responsibility in our omission, and reflective on future practice.

We maintain boundaries and integrity at all times, in a partnership relationship with clients.

Promote and maintain effective communication, with factual record keeping, both verbal and written, available on request to families, local authorities and regulatory bodies.

Unwavering commitment to collaborative working with stakeholders, clients, families and members of multidisciplinary professionals (MDT), giving and receiving feedback to achieve the best outcome of care for clients.

Our Vision

To provide quality care services at affordable prices to adults at risk.

Lifelong commitment to safeguard and project and protect vulnerable people from harm.

Promote and maintain continuity in care with a genuine care and flexible approach.

Holistic approach in personalised client’s care, encourage clients to contribute to the formulation of their own care plans.

Listen and empower clients to make choices in all aspects of their care.

Create opportunities for upward mobility for staff and their personal development.

Provide work incentives and recognition of staff contributions in their caring roles.

Celebrate strengths and support weakness to achieve strength.

Promote ongoing support to staff with care and understanding.

PromisedCare Ltd

Personalized care plans tailored to each individual’s needs

Highly trained carers committed to quality and respect

Flexible services, including 24-hour support if needed

Focus on dignity, independence, and client well-being

Clear communication and ongoing support for families

+44 208-842-3329